Service Packages & Rate Card

Digital &
Web
IT Back
Office

Two distinct service universes. One trusted partner. Choose web delivery, ongoing IT management, or both.

🌐
Web Services
Website builds, web support plans, and ad-hoc development help. Scoped to your digital presence — design, code, content & SEO.
🖥
IT Back Office (MSP)
Your full IT department as a monthly retainer. Device management, user accounts, helpdesk, network, security & vendor liaison — zero in-house overhead.

Web Development

One-Off Projects

From a quick landing page to a fully custom branded site. Pick your loaf.

Tier 01
Quarter
Loaf
Essential online presence, fast
Starting from
R9,500
Excl. VAT  ·  1–2 week delivery
Included
  • Up to 5 pages
  • Basic template design
  • Standard SSL security
  • Basic SEO setup
  • 3 basic plugins
  • Google Analytics
  • Up to 2 revisions
  • 1 month free support
  • Basic CMS training
  • E-commerce
  • Third-party integrations
Enquire — Quarter Loaf
Most Popular
Tier 02
Half
Loaf
The full-featured business site
Starting from
R19,000
Excl. VAT  ·  2–4 week delivery
Everything in Quarter Loaf, plus
  • Up to 10 pages
  • Customised theme design
  • Enhanced security (SSL + Firewall)
  • Advanced SEO
  • Up to 5 premium plugins
  • Advanced analytics
  • Up to 3 revisions
  • 3 months free support
  • CMS training + handover guide
  • WooCommerce (up to 10 products)
  • Social media integrations
Enquire — Half Loaf
Tier 03
Full
Loaf
No limits. Tailored to your brand
Starting from
R38,000+
Excl. VAT  ·  4–6 week delivery
Everything in Half Loaf, plus
  • Unlimited pages
  • Fully custom brand design
  • Premium security (SSL, WAF, monitoring)
  • Full SEO + monthly optimisation
  • Unlimited premium plugins
  • Full analytics suite + custom reports
  • Unlimited revisions
  • 6 months free + priority support
  • Advanced training
  • WooCommerce unlimited products
  • APIs, CRM, ERP integrations
Enquire — Full Loaf

Web Support Plans

Monthly Retainer

Ongoing care for your website — updates, backups, security scans, and SEO. Hours roll over. No surprises.

Tier 01
Quarter
Loaf Plan
Basic website upkeep
Per month
R3,800
Excl. VAT  ·  5 hrs included  ·  24–48h response
Included
  • 2 site updates/month
  • Weekly backups
  • Monthly security scans
  • Monthly performance report
  • Quarterly plugin/theme updates
  • Monthly CMS maintenance
  • SEO reporting
  • E-commerce support
  • Malware removal
  • Hours rollover
Enquire
Most Popular
Tier 02
Half
Loaf Plan
Active site management
Per month
R7,600
Excl. VAT  ·  10 hrs included  ·  12–24h response
Everything in Quarter Loaf, plus
  • 4 site updates/month
  • Daily backups
  • Weekly security scans
  • Weekly performance reports
  • Monthly plugin/theme updates
  • Basic SEO reporting
  • WooCommerce monitoring
  • Malware removal (1×/mo)
  • Priority support
  • Hours rollover (1 month)
Enquire
Tier 03
Full
Loaf Plan
Comprehensive web operations
Per month
R15,200
Excl. VAT  ·  20 hrs included  ·  1–4h response
Everything in Half Loaf, plus
  • Unlimited site updates
  • Real-time backups
  • Daily security scans
  • Real-time performance reports
  • Weekly plugin/theme updates
  • Advanced SEO + keyword monitoring
  • Advanced WooCommerce + analytics
  • Unlimited malware removal
  • VIP priority support
  • Hours rollover (3 months)
Enquire

Web Ad-Hoc Support

Pay-As-You-Go

No retainer needed. Buy web development & support time when you need it.

ServiceRateWhat's covered
Quarter Loaf
Web Support		 R950 /hr General assistance — content updates, plugin setup, minor bug fixes
Half Loaf
Web Support		 R1,500 /hr Complex tasks — troubleshooting, theme changes, custom code
Full Loaf
Web Support		 R2,850 /hr Urgent issues — available within 24 hours, weekends included

Web Add-On Services

Available on Any Web Package
Additional Page
Extra pages beyond your package limit
R750 / page
Extra Revisions
Additional rounds after your included allowance
R570 / revision
Blog Post Writing
SEO-optimised blog content, professionally written
R1,900 / post
Product Upload
E-commerce product listing and setup per item
R95 / product
Monthly SEO
Keyword research, content optimisation & reporting
R2,850 / month
Monthly Maintenance
Updates, uptime monitoring & performance checks
R1,900 / month
Google Ads Setup
Campaign creation, targeting & conversion tracking
R3,800
Custom API Integration
Connect your site to external systems
R9,500
Custom Plugin Dev
Bespoke WordPress plugin to your specification
R19,000
Logo & Branding
Brand identity design — logo, palette & typography
R5,700
Hosting & Domain
Domain registration and managed hosting setup
R1,900
On-Site Support
In-person web/CMS help at your premises. 3 hr min.
R3,800 / hr
🖥 IT Back Office

Everything below is your Managed IT Back Office — not website support. This is your full IT department: devices, users, networks, security, helpdesk & vendor management, on a monthly retainer.

IT Retainer Plans

MSP · Monthly

Your IT back office on a fixed monthly fee. Helpdesk, device management, user provisioning, network monitoring, vendor liaison & more — no in-house team required.

Tier 01
Foundry
Solid ground for lean teams
Per month
R22,500
Excl. VAT  ·  Up to 10 seats
4 hr
Response SLA
8 hrs
Ad-hoc / mo
Bus. hrs
Coverage
Mon–Fri
Support days
Included
  • Helpdesk (email & ticket)
  • User account provisioning & offboarding
  • Device setup & endpoint enrolment
  • Microsoft 365 / Google Workspace admin
  • Patch management & updates
  • Monthly health & asset report
  • On-site visits
  • Vendor liaison
  • Network monitoring
  • Dedicated account manager
Enquire — Foundry
Most Popular
Tier 02
Forge
The full IT back office, running smooth
Per month
R52,000
Excl. VAT  ·  Up to 30 seats
2 hr
Response SLA
20 hrs
Ad-hoc / mo
12/5
Coverage
Mon–Sat
Support days
Everything in Foundry, plus
  • Priority helpdesk (phone, email, chat)
  • 2 on-site visits per month
  • Vendor & ISP liaison
  • Network monitoring & alerting
  • Cloud backup management
  • Security awareness training (quarterly)
  • Software licence management
  • IT procurement support
  • Dedicated account manager
  • 24/7 critical alerting
Enquire — Forge
Tier 03
Crucible
Complete IT ops, zero compromise
Per month
R102,000
Excl. VAT  ·  30+ seats
30 min
Response SLA
40 hrs
Ad-hoc / mo
24/7
Coverage
Always
Support days
Everything in Forge, plus
  • 24/7 critical incident response
  • Unlimited on-site visits
  • vCIO strategic advisory (monthly)
  • Cyber security policy & compliance
  • MDM fleet management
  • Disaster recovery planning & testing
  • Custom SLA agreements
  • Staff IT induction programme
  • Dedicated senior engineer
  • Quarterly IT roadmap & budget
Enquire — Crucible

IT Ad-Hoc Support

Pay-As-You-Go

Need IT help without a retainer? Buy hours on demand for any business IT task.

ServiceRateWhat's covered
Foundry
IT Support		 R950 /hr General IT assistance — account issues, printer setup, software installs, basic troubleshooting
Forge
IT Support		 R1,500 /hr Complex IT tasks — network config, server issues, cloud migrations, security incidents
Crucible
IT Support		 R2,850 /hr Urgent/emergency IT — critical outages, data recovery, ransomware response. Available 24/7

IT Add-On Services

Available on Any IT Plan
Extra Ad-Hoc Hours
Burst capacity beyond monthly allowance. Pre-purchased blocks, no expiry.
R2,200 / hr block (×5)
Additional Seat Packs
Scale seat count mid-cycle, billed pro-rata to renewal.
From R850 / seat / mo
After-Hours Cover
Extended support for teams working across time zones or late nights.
R12,000 / mo
Cyber Essentials Prep
Gap analysis, remediation & documentation to achieve certification.
From R33,000
M365 Migration
Full tenant migration, data transfer & user training.
From R44,000
VoIP / Phone System
Teams Phone or 3CX deployment and ongoing management.
R650 / user / mo
Dark Web Monitoring
Continuous credential & data leak monitoring with breach alerts.
R3,300 / mo
Dedicated On-Site Engineer
Named engineer at your office for set days per month.
From R22,000 / 2 days

Discounts & Special Offers

Discounts and terms below apply across both service universes — web services and IT back office.

Web Services

NPO
15% off
Non-Profit Organisations
Registered non-profits receive 15% off all web development packages and monthly support plans.
12M
10% off
Annual Maintenance Contracts
Sign up for 12 months of web support upfront and save 10% on the total.
BDL
5% off
Bundle Discounts
Combine web design, SEO and hosting services in one engagement and save 5% across the bundle.
REF
1 mo free
Referral — Web
Refer another business and receive one month of free web support on your next monthly bill.

IT Back Office (MSP)

NPO
15% off
Non-Profit Organisations
Registered non-profits receive 15% off all IT retainer plans.
12M
10% off
Annual IT Contract
Pay 12 months of your IT retainer upfront and save 10% on the total annual cost.
BDL
5% off
Web + IT Bundle
Take both a web support plan and an IT retainer plan together and save 5% across the bundle.
REF
1 mo free
Referral — IT
Refer another business to the IT retainer and receive one month of free IT support on your next bill.

Terms & Conditions

Please Read
VAT
All prices exclude VAT at the prevailing rate, applicable to both web and IT services.
Deposit
A 50% deposit is required to begin any web development project. Balance due on completion.
Revisions
Revisions are subject to client feedback being provided within the agreed project timeline.
Billing Cycle
Monthly plans (web and IT) are billed at the start of each month. Overages charged at month end.
Unused Hours
Support hours roll over depending on plan tier. IT retainer ad-hoc hours do not expire in the same month.
Emergency Work
Out-of-plan emergency work billed at R2,850/hr for web and R2,850/hr for IT.
IT Retainer Minimum
IT retainer plans require a minimum 1-month commitment. No lock-in beyond that.
Late Payment
A 5% late fee applies to payments outstanding beyond 15 days of the due date.
Payment Methods
Payments accepted via EFT/bank transfer, credit card, or online payment gateways.
Custom Pricing
IT retainer pricing for 50+ seats is available on request. Contact us for a tailored proposal.